Moon Palace Cancun
3+
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Moon Palace Cancun Review
Featuring free parking and live performances, Moon Palace Cancun Hotel is 10 minutes’ drive from Piston Pueblo. Moon Palace Arena is only 550 metres away from the resort.
Residents can have breakfast in the in the restaurant. Dinner is offered at the a la carte Bugambilias restaurant each evening. The on-site bar features billiards table and a spacious terrace.
You can get to Xoximilco Theme Park in a few minutes by car.
Cancun airport is in 20 minutes by car.
You can relax in an outdoor swimming pool, while a special menu, a mini club and a gaming room for kids are also at guests' disposal. Moon Palace Cancun Hotel has its own yoga classes and a fitness club.
Impressions
Positives and negatives
- One of the well-maintained hotels with garden views in Cancun.
- Beautiful central location.
- An outstanding restaurant serves Brazilian specialties.
- Hot beverages are included in some rates.
- Unparalleled service and an easy check-in.
- Rates are exceptional.
- A few bathrooms might be too small.
- A few guests had cold breakfast.
Key Features
- 3 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- Bar
Rooms
4 guests maximum, of which 4 adults maximum
Superior Room with Ocean View
Double
Size: 45 m2
Honeymoon - Adults Only
Double
Size: 45 m2
4 guests maximum, of which 4 adults maximum
Superior Room with Garden View
Double
Size: 45 m2
6 guests maximum, of which 6 adults maximum
Deluxe Family Room
Family
Size: 90 m2
Junior Suite - Adults Only
Suite
Size: 38 m2
4 guests maximum, of which 4 adults maximum
Swim Up Suite
Suite
Size: 45 m2
Show rooms
Facilities
Facilities
- Flat-screen TV
- AM/FM alarm clock
Rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Dining facilities
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Special diet menus
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Relax
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Public Bath
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Fishing
Activities for Kids
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Reviews
The hotel had fantastic facilities, including a variety of food options and 24/7 room service.
The staff was helpful and the transportation within the resort was convenient.
The location right on the beach provided a beautiful view.
The hotel facilities were impressive, with well-kept grounds and a variety of amenities.
Transportation within the complex was fast and convenient, making it easy to get around.
The location was great, with enjoyable restaurants nearby on peak holiday times.
The staff were friendly and always willing to help.
Nothing.
The hotel facilities were superb, offering a wide range of activities for both kids and adults. The pools were fantastic, with multiple options to choose from across the complex. The staff was friendly and accommodating, always going out of their way to make us comfortable. The location was convenient, with easy transportation options to other Palace Resorts in the area. Parking was available and the cleanliness of the hotel was impressive. The breakfast at Manglar was delicious and the hotel offered prompt room service.
No negatives from this place.
We had a fantastic stay at this hotel.
The hotel facilities were top-notch, with a variety of options such as scuba diving and an amazing kids playroom.
We appreciated the 24/7 room service and the convenience of regular shuttles to different sections of the resort.
The location was great, with easy access to nearby resorts if we wanted to explore.
The staff was friendly and helpful, making sure all our needs were met.
Special shoutouts to Mario for his excellent service, and to Maricarmen, Patricia, and Mariel at The Grand Spa for providing a relaxing experience.
Can't fault anything about it.
We had a fantastic time at the hotel.
The cleanliness was top-notch, and the hotel facilities were impressive.
We had no trouble finding parking, and the transportation within the hotel was fast and convenient.
The location on the beach was stunning, with easy access to beautiful views and relaxing beach activities.
The hotel staff went above and beyond to take care of us, especially Guillermina at the pool, Felipe, Adrian, and Limber at the Bugambilias restaurant, and Rocio at the Sky Bar.
The breakfast options were delicious, and the overall staff service was exceptional.
Absolutely nothing to say about dislikes.
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Location
Landmarks nearby
- Xoximilco 3.22 km (2.00 mi.)
- Ventura Park Cancun 4.06 km (2.52 mi.)
- Piston Pueblo 3.22 km (2.00 mi.)
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